Understanding Your Notification Options
On the Nebannpet Exchange, you have granular control over the alerts you receive, spanning security, trading, and platform announcements. These settings are designed to keep you informed and in command of your account activity without causing notification fatigue. The system is built to be proactive, alerting you to critical events in real-time, while also allowing you to tailor less urgent updates to your personal preference. You can manage all of these through a centralized “Notifications” panel within your account settings, accessible both on the web platform and via the mobile app, with changes syncing instantly across devices.
Security and Login Alerts: Your First Line of Defense
This category is arguably the most critical, as it directly concerns the integrity of your account and assets. By default, most of these are enabled to ensure maximum protection.
Login Notifications: You will receive an immediate alert via your chosen channels (email and/or SMS) any time a successful login occurs from a new device or IP address that hasn’t been recognized before. This notification includes details like the approximate geographical location, device type, and timestamp. For instance, if you typically log in from New York on your laptop and suddenly a login is detected from Berlin on a mobile device, you’ll be notified instantly, allowing you to take immediate action if it wasn’t you.
Two-Factor Authentication (2FA) Changes: Any attempt to disable, modify, or reset your 2FA method triggers a mandatory high-priority email. This is a non-optional security measure. Even if you have turned off all other email notifications, this one will always come through to prevent unauthorized account takeover.
Withdrawal Confirmations: For every withdrawal request, a confirmation alert is sent. This often includes a final authorization step via email or 2FA app to approve the transaction. You can sometimes set a threshold; for example, you might only require an additional email confirmation for withdrawals exceeding 0.5 BTC, while smaller, routine withdrawals only need app-based 2FA.
Password Updates: A confirmation email is sent whenever your account password is successfully changed. This serves as a record and an immediate alert if the change was malicious.
Trading and Market Alerts: Staying on Top of Your Strategy
These notifications are all about timing and market movement, helping you execute your trading strategies effectively without needing to watch the charts 24/7.
Order Executions: You can choose to be notified when a limit, market, or stop-loss order is fully or partially filled. The notification details the pair (e.g., BTC/USDT), the filled amount, the price, and the total value. For active traders, turning these on is essential for managing multiple positions.
Price Alerts: This is a powerful tool for both swing traders and long-term investors. You can set custom price targets for any trading pair. For example, you can set an alert to trigger when ETH reaches $3,500. These alerts are not tied to any order; they are purely informational. You can receive them via push notification on the mobile app, which is the fastest method, or via email. The system allows you to set multiple alerts per asset.
Margin Call and Liquidation Warnings: If you engage in margin trading, these are vital risk management tools. The platform will send increasingly urgent warnings as your margin ratio approaches dangerous levels. The first warning might be when you hit 80% of the liquidation threshold, giving you time to add collateral or close positions to avoid automatic liquidation.
| Alert Type | Default Channel | Customization Options | Typical Trigger Time |
|---|---|---|---|
| Price Alert | Push Notification | Email, In-App Message | Instant ( < 2 seconds) |
| Order Filled | In-App Message | Email, Push Notification | Instant ( < 1 second) |
| Margin Warning | Push Notification & Email | SMS (Optional) | Instant ( < 5 seconds) |
Account and Platform Announcements
These notifications keep you updated on the broader state of your account and the platform itself.
Deposit Confirmations: You receive a notification once a deposit of cryptocurrency has been successfully credited to your wallet. This includes the amount, the type of crypto, and the number of network confirmations received. For assets like Bitcoin, which require multiple confirmations, you might get an initial “pending” notification and a final “confirmed” one.
Platform Updates and Maintenance: The exchange commits to providing advance notice (typically 24-48 hours) for scheduled system maintenance that could affect trading or withdrawals. These are sent via email and displayed as banners within the platform. For unscheduled incidents or urgent security updates, push notifications are used for their immediacy.
New Listing Announcements: If you opt-in, you can get emails or push notifications announcing the listing of new cryptocurrencies for trading. This is popular among traders looking for early opportunities on new assets.
Staking and Earnings Updates: For users participating in staking or savings products, notifications are sent for rewards distribution, the maturity of fixed-term products, or changes to APY rates.
Customization and Delivery Channels
The true power of the notification system lies in its flexibility. You are not stuck with a one-size-fits-all approach.
Channel Preferences: For nearly every alert type, you can select your preferred delivery method. Critical security alerts are often forced to email as a backup, but for trading alerts, you might prefer the speed of a push notification. SMS alerts are sometimes offered for ultra-critical events but may be a premium feature due to carrier costs.
Frequency and Digest Options: To avoid inbox clutter from less critical trading activity, you can opt for a daily or weekly digest email. Instead of getting 50 individual “order filled” emails in a day, you would receive one summary email at 5 PM UTC detailing all your activity. This is ideal for high-frequency traders.
Quiet Hours: A highly requested feature, this allows you to set a time window (e.g., 10 PM to 7 AM local time) during which all non-critical push notifications and sounds are silenced. Security-related alerts, like login attempts, will always bypass quiet hours.
The system’s architecture is designed for low latency, especially for time-sensitive trading alerts. Engineering data from the platform indicates that over 99.5% of push notifications for price alerts and order executions are delivered to end-user devices in under three seconds from the triggering event, ensuring you have the information you need when it matters most.